Frequently Asked Questions
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Smile & Snap Booths are fully insured and all booths include:
Open-air booth, unlimited digital sharing, set up/breakdown, and lighting.
We proudly call Brooklyn home. While we're actively broadening our horizons, currently, our services cover Brooklyn, Manhattan, Roosevelt Island, LIC, and select areas of Queens. Please note, areas outside of these may incur additional travel fees as we extend our reach.
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Ready to reserve your Smile & Snap Booth? Simply complete the form above this FAQ section. Once done, we'll contact you about the package option you want and we'll send the contract and invoice your way.
A 50% non-refundable deposit is required to secure date and time. The remainder will be due no later than 7 days before event.
For Social Booth and Studio Booth we will contact you 2 weeks before event to discuss template designs
Any Selfie Station bookings with less than a 2-day notice and Social Booth/Studio Booth bookings with less than a 6-day notice may incur a rush fee at our discretion. Fees: $100 for Selfie and $175 for Social/Studio. Full payment required at booking.
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If the full balance has been paid in advance, a refund will be issued—minus the non-refundable deposit—provided we receive notification of cancellation at least 10 business days before the scheduled event date. A minimum non-refundable cancellation fee of $50 will apply to all cancellation requests up to 10 days before the event date. Booking canceled 3 days or less before the event date is subject to a $100 cancellation fee and deposit.
If we as a company need to cancel a full refund will be issued for the inconvenience.Thank you for your understanding and cooperation in this matter.
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Our Social Booth and Studio Booth packages use either a Canon or Sony Mirrorless/DSLR camera. Paired with our professional lenses and studio quality professional lights, it’ll capture every moment with clarity and detail, ensuring your memories shine bright. The Selfie Station is a sleek, lightweight but sturdy kiosk that requires less space than the other packages. Powered by PCs, Microsoft Surfaces, or iPads for user friendly touchscreen experiences.
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We aim to be there an hour before your booking kicks off to set up the booth and an hour after to break down.
To make sure everything runs smoothly, it's best to book the photo booth for the entire main reception. If you shorten the reservation, we might need to set up or pack away during the party, which could be a hassle, especially for fancy events. For weddings if you want to rent for cocktail hour and reception you’d need to rent for any time in between even if the booth would mostly stay idle. -
Preferably we’d need an 8’x8’ to 10’x10’ space for our booths for max comfort and space for a line, prop table, etc. We can work with 6’×6’, especially without a backdrop so please just let us know in advance while you’re booking and we will work with you. Thank you!
The Selfie station can work in smaller spaces, we recommend at least 4’x4’, but keep in mind less space means less people in your photo. -
8x8 to 10×10 footprint
Cover by a canopy or in shaded area must be provided by client so there’s no direct sunlight and to have more control over photo lighting. Alternatively you may pay us for a tent add-on.
1 event props table should be provided (if applicable)
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8x8 to 10×10 footprint
Ideal location is along a wall of your event site
No direct sunlight
If the event is outdoors, the green screen backdrop should be protected from wind by placing it next to a building. Cover (tent) must be provided or paid for in our add-ons.
1 event props table (if applicable)
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